Uniqwa trade clients can order this product via email to orders@uniqwacollections.com.au or call our team on 07 5596 0884

General Public can purchase Uniqwa Collections through authorised design professionals and in selected furniture & home decor retailers Australia wide, internationally and online.

Find your nearest Uniqwa Collections' stockist here.

For further assistance please call our friendly customer service team on 07 5596 0884 or submit an email enquiry from this page.

Enquiries from outside Australia, please call +61 7 5596 0884 or email international@uniqwacollections.com.au

Every Uniqwa piece has a story…

Our collections are mostly individually hand-made pieces. As most of our products are made from natural materials, elements such as texture, colour, and pattern may vary piece to piece.

Reclaimed timbers, naturally weathered materials and off-cuts otherwise discarded are frequently part of Uniqwa design features. Over time, natural splitting, cracking, and loss of natural oils may occur and form part of the characteristics and beauty of Uniqwa products. These are not viewed as imperfections or faults, rather part of the natural life and beauty of timber.

We believe the use of natural materials and hand-crafted elements result is a testament to the unique qualities found in materials originating from nature.
As every monitor displays different colour tones, the colour of pictures on our website and social media cannot be taken as a true colour indication of the actual products. Some product's tones may appear to vary from catalogue or website images.

Munggur wood is a natural timber, as such a natural 'living' material.  It will respond to temperature and humidity variations by expanding and contracting. Your items can experience movements and cracks as it adjusts - this is not a fault, but a natural occurrence within the fibres of a natural product.

The natural moisture content of solid munggur items is high. Although our products are kiln-dried for an extensive period, the design of this particular product embraces thickness in timber which will hold moisture in the centre. During this item’s transport, moisture can creep to the surface and leave water blemishes. While we have a process of further enhancing our munggur wood pieces after receiving them at our warehouse, the moisture content of munggur wood can change and excess moisture may surface. It is to be expected water blemishes remain as part of the characteristics of solid munggur wood.

As with any natural material, existing fluids and moisture can leech over time, which may cause stains on some surfaces. We do not recommend placing this natural timber piece directly onto carpets or rugs. Moisture will generally seep through the ends of the timber. If placing it onto carpets or rugs, markings may be avoided by using a protective liner such as thick plastic.

Many of our timber ranges are characterful woods with the appearance of naturally occurring knots, and a variety of colours. Grains and knots found in wood is simply a character of timber and not a defect. 

No one piece of timber is alike and customers’ should expect a variance in tone, veins, grain pattern, leaching, cracking and knots.  

None of the above is viewed as a fault; we embrace these changes as the natural characteristics and beauty of timber furniture.  Uniqwa does not offer refunds, replacements or exchanges arising from the look of the timber as described here. These are particular unique aspects that a customer accepts when purchasing Uniqwa furniture.

Weather events such as high humidity and dampness, especially after periods of high rainfall, commonly cause mildew and mould to grow on the surface of wood.

While we favour the look of raw sanded wood, coating wood pieces with a wood sealer/water repellent product such as varnish or lacquer can help to make mould easier to remove from the surface or keep it from growing.

A coated product will cause moisture to bead up and run off the surface instead of penetrating and allowing mould spores and mildew to grow. Please note that adding a coating to the product will change the look and feel of the wood.

If you prefer to retain the original raw look that we favour and mould does appear, using a mould remover as soon as possible after the mould develops is advised to clean and maintain your product.

Should the mould have sunken roots into the wood, light sanding with fine sandpaper may become necessary to restore your piece.