This is an opportunity to become the face of one of Australia’s leading designer furniture brands, creating memorable experiences for interior designers, architects and industry professionals visiting our Gold Coast headquarters.
Showroom environment
Our showroom is the exclusive hub for Uniqwa Collections’ trade clients, including interior designers, architects and construction professionals. From time to time, visitors may also include our clients’ customers and members of the public.
About the role
As our Showroom & Client Experience Coordinator, you will play an important role in creating a welcoming, polished and memorable experience for every visitor.
Key responsibilities
- Welcoming visitors warmly while maintaining a five-star service standard
- Preparing coffee, tea and a selection of beverages from our showroom menu
- Preparing snacks and refreshments for showroom guests
- Managing enquiries by phone, email and general correspondence
- Directing callers to the appropriate department or team member
- Taking detailed messages and ensuring they are passed on promptly
- Maintaining the presentation of the showroom so every space reflects the quality and values of the Uniqwa brand
- Assisting with general clerical and ad hoc administrative duties
- Managing stationery and ordering essential office and showroom supplies
Team collaboration
You will work closely with, and report to, our Customer Service and Account Management team. This role also supports the wider business and requires a collaborative, helpful and team-focused approach.
What we are looking for
- A naturally warm, engaging and professional personality
- Exceptional presentation and attention to detail
- A genuine passion for creating memorable client experiences
- Strong organisational and time-management skills
- Confidence communicating with clients, suppliers and team members
- The ability to multitask in a fast-paced environment
- A proactive attitude and willingness to assist wherever required
- Experience in hospitality, luxury retail, customer service or reception roles is highly regarded
- Barista experience and the ability to prepare high-quality coffee beverages is preferred, but not essential
You will thrive in this role if you
- Enjoy making people feel genuinely welcome
- Take pride in presentation and attention to detail
- Love beautiful interiors, furniture and design
- Naturally notice what needs to be done and take initiative
- Enjoy being part of a close-knit and supportive team
- Bring a positive attitude and enjoy interacting with people each day
Company culture
We are a hardworking, supportive and passionate team that takes pride in what we do. We are looking for someone who brings positivity, initiative, professionalism and genuine care for both our clients and colleagues.
Our close-knit team works cohesively and efficiently to maintain the high standards expected across every area of the business.
Work hours
This is a full-time position, Monday to Friday, based at our head office in Ashmore on the Gold Coast, Queensland.
Start date
We aim to welcome the ideal candidate as soon as possible.
Application process
If you are enthusiastic about joining our team and believe you have the qualities we are looking for, we would love to hear from you. Email your resume and cover letter to info@uniqwacollections.com.au